My research focuses on how people use the Internet to search for and share personal health information online, both in online support groups and on the broader social Web. I have conducted a variety of studies in this area, including how people use Facebook to find altruistic kidney donors, an assessment of the credibility of information on static websites for chronic kidney disease, and a large grounded theory study on the relationship between information seeking and personal health information disclosure in online support groups. I am also interested in disclosure of personal information online more generally, outside of the health context; my work in this area includes a study on how and why scholars use Twitter, and an examination of how people discuss personally incriminating information on Reddit.
My research offers new and useful perspectives on health information behavior. It is applicable both in practice and in research, informing healthcare providers and designers of information systems while providing a foundation for further work in varied disciplines such as information science, health communications, public health, and nursing.